Our Terms and Conditions


Unlocking Potential is a part-funded by the European Regional
Development Fund and is managed by Cornwall College.

Here’s the legal bit…

ERDF Funding


The Future Focus 2 programme is receiving £2,509,399 and the Breakthrough 2 programme is receiving £3,025,000 of funding from the England European Regional Development Fund as part of the European Structural and Investment Funds Growth Programme 2014-2020. The Ministry for Housing, Communities and Local Government (and in London the intermediate body Greater London Authority) is the Managing Authority for European Regional Development Fund. Established by the European Union, the European Regional Development Fund helps local areas stimulate their economic development by investing in projects which will support innovation, businesses, create jobs and local community regeneration. For more information visit www.gov.uk/european-growth-funding


Please follow this link to view a PDF of our full Accessibility Statement for the Unlocking Potential website. View statement

Privacy Policy

As part of the Cornwall College Group, Unlocking Potential is committed to protecting your personal data in line with the General Data Protection Regulation (EU) 2016/679 and Data Protection Act 2018. Cornwall College is formally registered with the Information Commissioner’s Office; Reference Number Z6606742.

Your Information:

Staff and appointment agents of the European Regional Development Fund including project assessors whose services are procured on a case by case basis – link to ERDF privacy notice –


It is a requirement of the funders for The Cornwall College Group to retain data to until 31 December 2033 in the event an ERDF auditor may wish to check original records/documentation held.

Information provided by you will be recorded on Unlocking Potential systems. We share some information with third parties to enable you to access our services and theirs and for reporting purposes. These third parties are:
– The Ministry for Housing, Communities and Local Government;
– Staff and appointment agents of the European Regional Development Fund including project assessors whose services are procured on a case by case basis;
– Project Delivery Partners including the University of Exeter;
– The Cornwall & Isles of Scilly Growth Hub (Where they have referred you to us to enable you to access our services)
With your explicit permission, we will also share your data with other third parties, including providers of business support, knowledge exchange or relevant educational provision when we feel you may benefit from their services.
We use a number of carefully chosen third party services who could also have a copy of some of your data to enable us to communicate with you about our service provision. These include:
– Campaign Monitor (for email newsletters)
– Firetext (for text message event reminders)
– Eventbrite (for event promotion and bookings.)
Please note that Eventbrite, Campaign Monitor and Firetext are private enterprises and not owned or managed by Unlocking Potential. You should refer to the companies own terms and conditions and privacy policies as we do not accept any responsibility or liability for them.  You can access their websites by clicking on the links below:
Campaign Monitor

We may use your data for the following purposes:
– To confirm your eligibility for support and to supply our services to you;
– To contact you by phone, email, post or text message;
– To supply you with emails that you have opted into (you may unsubscribe or opt-out at any time by clicking the unsubscribe link at the bottom of the email).

More information on Data Protection is available upon request.


Access to your Information


You have the right to request a copy of the information that we hold about you. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate or that you no longer permit us to record. You can access our full Privacy Policy by visiting here
As a project delivery partner, you can access the University of Exeter’s Privacy Policy by visiting here


Cookie Policy


Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. Cookies are small text files which are stored on the hard drive of your computer or mobile device. Cookies may contain certain personal information about you, which help us to deliver a better and more personalised service.

You may refuse to accept cookies by changing the setting on your browser which allows you to reject cookies. However, if you select this setting you may be unable to access certain parts of our website.


Undertaking in Difficulty Policy


Under EU legislation, ERDF support cannot always be given to an undertaking in difficulty.  We therefore ask you to read the below definition of an undertaking in difficulty, if any of these statements are applicable to your company please advise a member of the Unlocking Potential team:

  • For a limited company (in existence for 3 or more years), the value of the balance sheet has reduced by more than half
  • The company is subject to insolvency proceedings
  • The company has received rescue aid


Photography & Film Policy


Photography or filming will take place at Unlocking Potential events. Photographs are taken to help promote future events and Unlocking Potential as a whole. They are also used as historical recording of events and as evidence for funding purposes. Whilst taking photographs Unlocking Potential ensure compliance with safeguarding laws and follow Cornwall College’s safeguarding protocol. By taking and publishing photographs Unlocking Potential is exercising its rights to freedom of expression and the rights of the public to receive information, and recording its interest in creating and archiving a historical record of Unlocking Potential events by taking and retaining photographs which also have an indefinite period of promotional value, which are also ‘necessary for the purposes of the legitimate interests’ (Art. 6 lit f GDPR).

Under General Data Protection Regulations (GDPR), individuals have the right to object to their images being processed. Whilst it is not always possible to avoid a specific image being captured, where an attendee of the event objects, reasonable attempts will be made to avoid photographing that individual, and any identified images of them will be deleted on request at the earliest possible opportunity unless there appears to be a reason why the image should be retained under data protection or other laws or duties. To help us avoid this scenario, please let a member of the sign-in desk or coordinator at events know if you do not want to be photographed or filmed.

With your explicit permission, we may also take photographs or make films about your business and how you have accessed Unlocking Potential’s support which can help us to promote our services to other organisations including businesses, funders, partners and other visitors to our website and social media channels.