Polmanter Touring Park share benefits of a little business ‘me-time’
The many benefits of a little business ‘me-time’
Becki Osborne is well acquainted with the concept of ‘busy’. She and her husband run Polmanter Touring Park near St Ives. It’s a five-star destination with an outdoor swimming pool, tennis courts, high-spec shower blocks, indoor and outdoor play facilities, restaurant and bar – the works: a full-on, full-time commitment.
The couple have two children, and Becki also works part time as a doctor; so its no surprise that she particularly values:
… setting days in the diary when you know you can have a structured conversation about your plans with your Business Development Manager (BDM). Otherwise time just goes by, and those conversations are so useful because they hold you accountable and keep you on track.
Becki knew what to expect from Unlocking Potential this year because she’d previously attended some of their ‘skills lab’ sessions in 2018. The following year, their graduate recruitment support was there when Polmanter needed a new staff member, supporting them throughout; and that candidate’s still part of the team, and a real asset to the business.
Becki made contact again early in 2020 to see what further support might be available, and was pointed towards Future Focus. She attended workshops whose aim was to explore important questions in depth: what does success look like to you? Where do you see you future, both personally and in business? Quite apart from the benefits of taking time to crystalise thinking and formalise plans, being with peers was useful too:
It was great to be there with other businesses, to work through things and learn from others’ experiences, from their conundrums and challenges, even if they weren’t in the same sector as us.
One-to-one sessions with their BDM, Carolyn Inger, also helped Becki and her husband to develop their thoughts and create a new Operations Manager role. Carolyn’s support has been crucial to the process and, once again, her input has helped Becki make time for the kind of in-depth thinking and analysis which day-to-day life rarely allows. Which is why Becki strongly recommends Future Focus to other businesses:
When you’re always so busy working in your business, you can struggle to find time to work on the business, and also look at the more strategic side. Taking time to look ahead to explore what we hope the medium and long term future might look like, and consider what work needs doing now to bring that closer to reality has been incredibly useful.