Hire Like a Pro!

Recruitment is often a tense time with lots of things to do and too little time to do them. However, all too often, we lose sight of the fact that today’s applicants might be tomorrow’s customers.

With automation happening left right and centre, we will do well to remember the art of best practise in recruitment. In these handy top tips, we give you some simple pointers to help you make the best impression of your organisation for your candidates (many of whom put a great deal of time and effort into their applications) so that everyone has the best and fairest experience.

  1. Most job boards now have an auto response so that candidates know that their application has arrived.  Hurrah for technology!  However, if you ask applicants to come straight through to you, thank them for applying – even an automated response will keep them from wondering if you got their application (and from ringing you to check)!
  2. Make your process clear in your advert.
    1. Your deadline is your deadline.  It is better to have a short turnaround time and extend the advert than to close a job ad early (lots of candidates might be in the middle of applying if you close it early – nothing is more annoying than wasting precious time)
    2. If you welcome calls to discuss the job, put a name and number of someone who can help
    3. If you are planning on interviewing on a certain date, publish the date in your advert
    4. If you are only planning on getting back to shortlisted candidates, make this clear and give a date after which they can assume they have been unsuccessful.
  3. If you can make time to let unsuccessful candidates know that they haven’t been selected for an interview, this is a nice touch.
  4. Plan your interviews, asking each candidate the same core questions.  Score each candidate objectively against the same criteria and take notes!
  5. When interviewing, let candidates know when they will hear back from you and let them know if that situation changes.
  6. When you have interviewed candidates, offer the job to your top candidate first and only turn down your second choice candidates once you know that your first choice has accepted the post.
  7. Offer feedback to candidates you have interviewed but decided not to hire. Thank them for coming to the interview and for their time.  Keep it simple – explain how the candidate did well and how they performed against the questions and the job requirements. Usually, giving feedback is a good opportunity to close down the situation.  If you are uncomfortable about a telephone conversation, you could write a simple letter thanking them for their time and politely turning them down.  Avoid getting drawn into long debates over why they have been declined.
  8. Make sure you take up references for your top candidate.